CANDID REFERENCE: "what to source" checklist — Must / Should / Doesn't need
Created 2026-05-22
The Candid "what needs sourcing" decision matrix.
Must source
- Statistics, percentages, dollar amounts, dates, counts
- Direct or paraphrased quotes from named people/organizations
- Attributions to "studies" / "research" / "experts" (FTC trigger — see FTC reasonable-basis doctrine: advertisers must possess "the amount and type of substantiation the ad actually communicates")
- Claims about competitors, vendors, regulators, platforms
- Historical events, regulatory rules, technical specs, industry standards
- Performance claims ("X% faster" — FTC-actionable)
- Contested or non-obvious claims
- Anything that, if wrong, damages a person/company/reader
Should source
- Industry-consensus statements with specific numbers
- Best-practice recommendations from named experts
- Definitions where multiple definitions exist
Doesn't require sourcing
- Common knowledge ("Kitchener-Waterloo is in Ontario")
- Clearly labeled author opinions (CANDID REFERENCE: 7-label confidence taxonomy — Verified / Industry-consensus / Single-source / Estimated / Author's view / Contested / Stale: Author's view)
- Clearly framed first-hand experience
- Generic descriptions of your own services (subject to FTC truthfulness/substantiation if comparative)
- Things the reader can verify by looking at the page
The test
If a skeptical reader asks "where did that come from?" and you can't answer in one sentence with a name and a date, it needs sourcing.
See RULE: Every objective claim in Candid content carries a named source + date + verbatim quote ≤25 words + confidence label for the operational rule that enforces this.