Cite what we can verify.
Every number on a writing piece carries a named source, a date, and a link to the primary record. The research that backs those pieces is in our public knowledge base at /kb. If a claim isn't sourced, it doesn't go on the page.
Ship the smallest thing that works.
The cheapest fast website is the one with the least code in it. The most reliable software is the software that does one thing. We default to plain HTML, plain CSS, server-rendered pages, and a database when we need one. We add complexity when the business needs it, not because the engineer is bored.
Tell the client the truth.
We say when a project isn't worth doing. The website is not always the bottleneck — about one in three audits we run ends with us recommending the client not rebuild. An idea that won't work gets named on the first call, not the third. We would rather lose the engagement than waste a year of someone's budget building the wrong thing.