"Only 45% of people with access to BI tools actually use them" — traces to Logi Analytics (BI vendor) report, not independent research
Summary
Claim: The commonly cited "only 45% of people with access to BI tools actually use them" traces to a Logi Analytics (BI vendor) report, not independent research.
Source: Logi Analytics report (re-quoted across vendor blogs).
Confidence: Single-source / vendor.
Why this matters for Candid: Pair with CORRECTION: the viral "60-70% (or 60-80%) of dashboards go unused (Gartner)" stat cannot be traced to any named Gartner report — vendor folklore and "72% of users regularly abandon dashboards for spreadsheets" — Luzmo vendor-run State of Dashboards 2025 survey of ~200 SaaS/product leaders; "Dashboards: Dead, Dying or Evolving?" — the dashboard-adoption discourse is dominated by vendor figures that converge on a "dashboards are broken, buy ours" narrative. The defensible position is BARC / Gartner adoption data (BARC / Eckerson Group (March 2022, 214 D&A leaders surveyed Nov-Dec 2021) — BI/analytics adoption at 25% of employees on average; "stuck around 20% for many years" per Eckerson).
Related entries
Referenced by (3)
- reference Research brief: dashboards for SMBs — what's worth showing, and when an embedded one earns its keep (June 2026) relates-to
- reference Caveats for the dashboards brief: pervasive BI/embedded-analytics vendor sourcing; the viral "60-70%" stat is folklore; SMB data thin; retention claims unproven relates-to
- rule R5 — Disregard vendor BI "X% improvement" / "60-70% unused" stats in client conversations; cite BARC (~25%) and Gartner (~30%) adoption baselines depends-on