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topic: vertical-saas
Topic:
vertical-saas
7 entries tagged
vertical-saas
.
Rules (1)
rule
RULE: Don't bend the client's business model to a generic CRM. Either find vertical SaaS that fits, or add a custom data layer on top.
Reference entries (6)
reference
Clio Legal Trends: AI adoption among legal professionals jumped 19% (2023) → 79% (2024) → 93% mid-sized firms (2025); 64% mid-sized offer flat-fee
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Tunguz: vertical SaaS median sales efficiency 0.97 vs horizontal 0.66 (n=54, 2015 — flag age)
reference
Reference: vertical SaaS data portability comparison (ServiceTitan / Jobber / Housecall Pro / Clio / Karbon / Tekmetric)
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ServiceTitan: "Open Data Pledge" promises CSV export — but practitioner reports cite $24k-$39k exit contract buyouts (flag for verification)
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ServiceTitan IPO Dec 12, 2024: $8.9B closing cap, $685M revenue, $62B GTV, >95% gross retention, >110% NDR
reference
Research brief: The Dataset is the Product — when a service business should own its data (piece 12 of 15)
