Standish Group (older): 64% of software features rarely or never used

Claim: Standish Group (older study): 64% of features rarely or never used.

Source: Standish Group (secondary).

Confidence: Secondary citation.

Why this matters for Candid: Directional corroboration of Pendo 2019 Feature Adoption Report: 80% of software-product features rarely or never used (615 subscriptions analyzed). The two figures come from different methodologies a decade apart and point the same way — feature adoption is much lower than scope conversations assume.