Professional services: DSO (Days Sales Outstanding) dashboards with aging buckets + at-risk-customer flags; 30-45 days is a common "good" benchmark; rising DSO is an early cash-flow warning
Summary
Claim: Professional services: DSO (Days Sales Outstanding) dashboards with aging buckets + at-risk-customer flags, plus utilization / realization. A DSO of 30-45 days is a common "good" benchmark; rising DSO is an early cash-flow warning and can signal a single large late-paying customer, looser sales terms, or weaker collections.
Source: Multiple independent finance sources (industry-consensus).
Confidence: Verified.
Why this matters for Candid: Canonical internal dashboard for Candid itself and most professional-services SMB clients. Each number ties to a specific intervention (chase a customer, tighten terms, fund a gap) — passes The "what would I do if this number doubled or halved tomorrow?" test — if no action follows, it's vanity cleanly.
Related entries
Referenced by (2)
- reference Research brief: dashboards for SMBs — what's worth showing, and when an embedded one earns its keep (June 2026) relates-to
- rule R1 — Before building any dashboard, qualify every proposed metric: named owner + named decision + action threshold; if it fails the "what would I do if it moved?" test, drop it depends-on