R3 — Rent the commodity parts (Stripe / Auth0 / Algolia / RDS / Lambda); build only what is genuinely differentiated logic
Rule
Rule: For SMB client work, default to renting the commodity parts — payments (Stripe launched 2011 — card data never touches merchant server (Stripe.js → token), removing the heaviest PCI burden), auth (Auth0 founded 2013 — managed identity, social login, SSO, SAML / Amazon Cognito and Firebase Auth — 2014-era managed identity peers to Auth0), search (Algolia founded 2012 (Dessaigne & Lemoine; Y Combinator W2014) — search-as-a-service, no infra to manage / Elasticsearch first release 2010 — open-source on Apache Lucene; commodity search), managed DB (Amazon RDS announced October 2009 (MySQL first); GA May 31, 2011 — managed DB absorbs admin/backup/failover), serverless (AWS Lambda previewed November 13, 2014; GA April 9, 2015 — code with no servers to provision). Build only what is genuinely differentiated — the client's actual business logic.
Why: Each commodity service replaces a person-month-or-more bespoke build (see the "pre" entries: [[pre-stripe-merchant-account-plus-gateway-plus-pci]], [[pre-auth0-roll-your-own-password-hashing]], [[pre-elasticsearch-sql-like-or-custom-lucene]]). Building any of these in-house is paying twice — once at build, again at maintenance — for a worse outcome.
How to apply:
- Scope conversations explicitly call out which parts are commodity (rent) vs differentiated (build).
- "We want our own auth" is almost always a red flag — surface
[[pre-auth0-roll-your-own-password-hashing]]and the security implications. - The differentiated logic is usually narrower than the client first imagines; help them see it.
Related entries
Depends on
- reference Amazon RDS announced October 2009 (MySQL first); GA May 31, 2011 — managed DB absorbs admin/backup/failover
- reference AWS Lambda previewed November 13, 2014; GA April 9, 2015 — code with no servers to provision
- reference Stripe launched 2011 — card data never touches merchant server (Stripe.js → token), removing the heaviest PCI burden
- reference Pre-Stripe payments: merchant account + payment gateway (e.g., Authorize.net ~$25/mo) + PCI compliance burden
- reference Elasticsearch first release 2010 — open-source on Apache Lucene; commodity search
- reference Algolia founded 2012 (Dessaigne & Lemoine; Y Combinator W2014) — search-as-a-service, no infra to manage
- reference Pre-Elasticsearch site search: weak SQL LIKE queries or a costly custom Lucene/Solr build
- reference Auth0 founded 2013 — managed identity, social login, SSO, SAML
- reference Pre-Auth0 auth: roll-your-own password hashing, sessions, resets, lockouts — security-critical and error-prone
Referenced by (6)
- reference Research brief: the falling cost floor of "real" web functionality for SMBs (June 2026) relates-to
- reference Enterprise-tier example: customer account portal — Auth0 + RDS + role-based permissions; commodity parts, bespoke assembly still costs relates-to
- reference Enterprise-tier example: live-data dashboard — NWS API / open data + D3/Chart.js on managed DB; pre-2010 demanded a custom build relates-to
- reference Enterprise-tier example: typo-tolerant instant search over a product/document catalog — Algolia or Elasticsearch instead of a dedicated Lucene engineer relates-to
- rule R1 — Anchor the falling-cost case on the decade 2004–2014 (infrastructure + parts + data); AI-assisted coding is NOT the spine relates-to
- rule R5 — Build features customers will actually use; ~80% of software features go unused (Pendo 2019) relates-to