RULE: Politely decline GC prospects under 5 employees, "just give me leads" framing, active 12-month directory lock-in, or no published projects beyond stock photos
Created 2026-05-23
Rule: Politely decline GC prospects who match any of:
- Under 5 employees with no office manager (no admin to sustain a content cadence).
- Opening sentence is "I just need leads" (mindset mismatch — they want a directory replacement, not an owned channel).
- Active 12-month HomeStars/Angi lock-in with no willingness to plan an exit.
- Existing small-claims judgments or BBB complaints in the F range (the website won't save them — see BBB 2022: General Contractor was the 3rd-highest US inquiry category — 4,084 complaints, ~53% "unable to pursue" / "not settled").
- No published projects beyond stock photos (no content substrate to work with).
- Cash-flow stress signals (slow payment to subs, judgments visible in court records).
- Pure-trade subs (electrical, HVAC, plumbing) unless they routinely act as primes on full home renovations.
Why: These prospects either won't convert, or convert and then fail to deliver outcomes that produce a case study. Both outcomes drag the average. The category has been worked aggressively by US contractor-marketing agencies, so the niche isn't green-field — focus on prospects where Candid's methodology actually wins.
How to apply: route to the 60-second disqualification script (RULE: 60-second GC disqualification script — four questions on team size, lead source, regulatory status, and last website history) at first call.
Depends on
Referenced by (3)
- reference Research brief: GC Marketing & Trust — sales-positioning for $1M–$50M Ontario general contractors (May 23, 2026) relates-to
- rule RULE: Best-fit GC profiles — $1M–$5M residential design-build with 5+ employees + admin + a published award, OR $5M–$20M COR-certified ICI on a stale site relates-to
- rule RULE: 60-second GC disqualification script — four questions on team size, lead source, regulatory status, and last website history depends-on