HCRA Code of Ethics (O. Reg. 245/21) in force July 1, 2021 — Discipline Committee max fines $50K individual / $100K corporation

Claim: HCRA's Code of Ethics is O. Reg. 245/21, in force July 1, 2021. The Discipline Committee may fine licensees up to $50,000 (individuals) and $100,000 (corporations).

Sources:

• O. Reg. 245/21: https://www.ontario.ca/laws/regulation/210245
• Discipline Committee: https://www.hcraontario.ca/discipline-appeals-committee/

Confidence: Verified.

Key sections to know:

• Section 3 — fair, honest, integrity-based dealing.
• Section 6 — conscientious and competent conduct.
• Section 8 — "conduct unbecoming"; credible allegations can support discipline even without a conviction.
• Section 17 — advertising must be accurate (see HCRA Code of Ethics s.17 requires accurate advertising; superlatives ("best", "safest") without substantiation are a discipline risk for the Candid-actionable version).

Discipline track caveat: the Discipline Committee process can collapse if HCRA does not assemble sufficient buyer evidence — see Briarwood Development Group — largest Discipline Committee case ($32M+) DISMISSED in 2025; credibility hit for HCRA discipline track. Flag this any time discipline is cited as the enforcement teeth.