B&J KPI candidates — every defensible metric, with source and confidence

The case study writer should pick from this list, not invent new ones. Each metric is tagged with its source and a publishable/non-publishable confidence label.

Technical (verified or easily verifiable — publishable)

Metric Value Source
Pages indexable ~50 live, ~8 planned (vs. ~6 on old site) Pre-launch audit [Verified]
Page-count multiplier ~8× Derived [Verified]
Cardlock + depot location entities modeled 7 owned sites Site IA + audit [Verified]
Counties served (named pages) 6 Page inventory [Verified]
Cities served (named pages) 15 Page inventory [Verified]
Long-form articles published 12 /resources/ inventory [Verified]
Petro-Canada products in catalog 350+ Tech-stack doc [Verified]
Petro-Canada products fully ingested into Manifold (with attributes, relationships, images) 269 products / 41 families / 95 OEM specs / 280 spec-meeting relationships / 470 brand edges / 361 product images Manifold ingestion roadmap v2.1 [Verified]
Manifold total entities 946 Roadmap [Verified]
Manifold total relationships 1,443 Roadmap [Verified]
Schema types planned at launch Organization, LocalBusiness × 7, BreadcrumbList, FAQPage (9+ pages), Article (12), Service per product, Product per SKU, GasStation per cardlock Audit recommendation [Verified plan, not-yet-deployed — flag accordingly]
Hosting cost ~$10–20 CAD/month all-in (Hetzner VPS, self-hosted, no subscription stack) Tech-stack doc [Verified]

Technical (measurable but not yet captured — pending)

Metric Status
Lighthouse scores [Unknown — to be measured on dev URL]
CrUX 28-day [Not available — pre-production traffic]
Uptime since dev URL went live [Unknown — needs host/service log query]
Build time [Unknown — measurable from npm run build output]
Time-to-publish a new article [Unknown — measurable but not yet documented]

Operational (client-reported — needs Michael)

All [Unknown] until interview. Specifically:

  • Quote turnaround before vs. after
  • "18 spreadsheets" claim from the original intake prompt — NOT documented in project knowledge. Either it came from a conversation Kevin had with Michael (defensible, needs sourcing) or it was speculative (do not publish). Flag for verification.
  • Staff using the platform daily
  • Hours saved per week on admin
  • Error rate / data quality improvement
  • Customer-facing turnaround

Most are premature because CRM Phase 1 has not shipped.

Business outcomes (client-reported)

All [Unknown] — site not yet at production cutover:

  • Lead volume change
  • Revenue impact
  • NPS / customer satisfaction
  • New business won that the old system couldn't have supported
  • Davis & McCauley customer retention through brand transition (flagged as critical KPI in D&M digital transition audit, measurable post-launch)

SEO / discovery (verified post-cutover)

Metric Status
Indexed pages in GSC before vs. after [Unknown — measurable after cutover. Old site has ~6 indexed; new will have ~50.]
Organic traffic delta [Unknown — premature]
Keyword ranking positions [Unknown — projection model exists in BJ_Phase2_Proposal_v2.docx; actual data is post-launch only]
AI citation appearances (Perplexity / ChatGPT / AI Overviews) [Unknown — anecdotal only. Audit projection: AI-citation visibility lags content quality by 60–90 days post-schema-deployment.]

Strategy / research artifacts (verified Candid output)

Metric Value
Foundation research documents delivered ~20+ in the project, incl. agriculture, fleet/commercial, lubricants, propane (greenhouses, livestock, grain drying, residential), DEF, geographic intelligence (Tier 1 + Tier 2/3), buyer persona research, regulatory research, competitive analysis, keyword universe, D&M transition audit, pre-launch audit. [Verified — file inventory]
Buyer personas documented 5+ (named, with verbatim sourcing where available). [Verified — buyer persona doc]
Regulatory citations embedded in copy "Every regulatory and operational claim is sourced and dated." — audit language. [Verified — audit]