B&J — known unknowns that need a human conversation or a tool query before publication

Hard gaps that need a human conversation or a tool query:

1. Lighthouse scores on the live dev URL — runnable now.
2. Michael DeLeye direct quotes — needs a conversation. See B&J quotes — what is available verbatim, what still needs to be gathered.
3. Operational baseline metrics — needs Michael (spreadsheets count, staff count, current quote turnaround, etc.).
4. Company size — employees, revenue, active accounts.
5. Approval / confidentiality boundaries — needs Michael. See B&J case study — visual assets needed, confidentiality unknowns, method appendix.
6. The CRM plan's "18 spreadsheets" claim from the original intake prompt — this number is NOT documented in the project knowledge. Either it came from a conversation Kevin had with Michael (in which case it is defensible but needs to be sourced), or it was speculative (in which case it should not be in the case study). Flag for verification.
7. Production cutover date — pending.
8. Build time, deploy frequency, time-to-publish — measurable from the repo and systemd logs.
9. Detailed scope of the fractional-CMO engagement — in BoucherJones_CMO_Agreement_Final.docx, not yet ingested into this dump.
10. Vision / EOS goals from EOS_Vision.pdf — not yet ingested.