RenoMark governance: policy set by CHBA's Canadian Renovators' Council (CRC); no independent appeals panel or consumer rep

Claim: RenoMark policy is set by the Canadian Renovators' Council (CRC), a CHBA standing council made up of renovator members and provincial HBA representatives, with a RenoMark program representative. The CRC reports to the CHBA Board of Directors. There is no public independent appeals panel, no ombudsman, and no consumer representative on the CRC.

Source: chba.ca/renomark-program/, governance description.

Confidence: Verified.

Caveat: the absence of a consumer representative on the governing council is one of the structural points the broader self-regulation literature picks up on. See Canadians for Properly Built Homes (CPBH): industry self-regulation in residential construction has inherent conflicts of interest for the consumer-advocacy framing.