BuildBook survey: 81% of homeowners said good contractor communication was vital to project success

Claim: BuildBook's own homeowner survey found 81% of respondents said good communication from the contractor was vital to project success.

Source: https://buildbook.co/blog/increasing-client-referrals-for-construction-business

Confidence: Single-source.

Implication: Site copy should foreground response-time commitments (e.g. "we reply within one business day during active projects") not just credentials.