{"id":943,"slug":"renomark-code-of-conduct-10-points-verbatim","title":"RenoMark Code of Conduct — 10 points, verbatim (current as of 2026-05-24)","kind":"reference","scope":"business","status":"current","audiences":["kevin","smb-owner","candid-team"],"topics":["trust-signals","regulatory-signals","renomark","home-renovation-vertical"],"reference_body":"**Verbatim from renomark.ca/about-renomark/** (current as of 2026-05-24):\n\nA RenoMark renovator agrees to:\n\n1. Be a member in good standing of the local Home Builders' Association.\n2. Abide by all of the Local Home Builders' Association's Code of Ethics.\n3. Provide a detailed, written contract (including a scope of work) for all jobs.\n4. Provide a **minimum two-year warranty** (some conditions may apply — see contract for details).\n5. Carry a **minimum of $2 million in liability insurance**.\n6. Carry all applicable licenses and permits as required.\n7. Maintain a safe and organized work site at all times.\n8. **Return homeowners' phone calls within two business days.**\n9. Have access to education, training and professional development.\n10. Have and/or work only with subcontractors which have workplace safety and employers' liability coverage.\n\n**Source:** <https://www.renomark.ca/about-renomark/>\n\n**Confidence:** Verified.\n\n## The three load-bearing numbers\n\nThe three numbers that do the work in published copy are: **2 years**, **$2 million**, **2 business days**. They are easy to remember, easy to verify, and the rest of the Code is mostly framework conditions. When writing renovator client copy, lead with those three.\n\n**No years-in-business minimum** is imposed by the national Code. Some local HBAs add their own gates (Saskatoon's \"Certified Professional RenoMark Renovator\" tier layers on additional training and safety requirements). WRHBA, BILD GTA, and GOHBA do not publish a years-in-business minimum on top of the federal Code.","rationale_body":null,"metadata":null,"links":{"outgoing":[{"slug":"renomark-verification-process-3-step-online","title":"RenoMark verification: 3-step online process (Code attestation + document upload + Licensing Agreement); now annual","kind":"reference","scope":"business","link_type":"relates-to"},{"slug":"renomark-not-a-warranty-not-a-regulator","title":"RenoMark is NOT a warranty provider, NOT an insurance scheme, NOT an arbitration tribunal — the 2-year warranty is a contractor obligation only","kind":"reference","scope":"business","link_type":"relates-to"}],"incoming":[{"slug":"research-brief-renomark-credentialing-program","title":"Research brief: RenoMark — the CHBA renovation contractor recognition program, with marketing implications for Ontario renovators (May 24, 2026)","kind":"reference","scope":"business","link_type":"relates-to"},{"slug":"rule-renomark-dedicated-page-with-certificate-image","title":"Rule (renovator client sites): build a dedicated `/renomark` page with the verbatim 10-point Code and the current-year certificate image","kind":"rule","scope":"business","link_type":"depends-on"},{"slug":"homestars-verified-badge-what-it-actually-verifies","title":"HomeStars \"Verified Badge\" verifies criminal background + credit + HST registration + professional licensing — NOT HCRA, Tarion, COR, WSIB, project permits, or workmanship competency","kind":"reference","scope":"business","link_type":"relates-to"},{"slug":"contractor-owned-trust-signal-stack-vs-homestars-rental-comparison","title":"Contractor owned-trust-signal stack: HCRA / Tarion / RenoMark / WRHBA / OHBA / CHBA / COR / WSIB / Gold Seal / insurance / ENERGY STAR / Net-Zero / LEED AP / GuildQuality / Google Business Profile — verifiable, portable, free-or-low-cost — HomeStars cannot replicate any of these","kind":"reference","scope":"business","link_type":"relates-to"},{"slug":"pioneer-craftsmen-5-year-aftercare-as-positioning-asset","title":"Pioneer Craftsmen 5-Year Aftercare Excellence Program: written renovation warranty that exceeds Tarion 1-2-7 new-home baseline; positions warranty as a positioning asset that HomeStars cannot reproduce","kind":"reference","scope":"business","link_type":"relates-to"}]},"created_at":"2026-05-24T15:35:46.002Z","updated_at":"2026-05-24T15:35:46.002Z"}